This report by Capgemini achieves high scores across the board, thanks to its robust grounding in research. It draws on a substantial survey enriched with qualitative interviews that Capgemini leverages to support some interesting viewpoints. It is particularly strong when it comes to prompting action, with clear actions supported by real-life examples and a detailed explanation of service offering.
Quality score
Differentiation
| Appeal
| Resilience
| Prompting action
| Total
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