For the last few weeks, the Source thought leadership team has been busy rating a huge amount of consulting firm content to input to our Quality Ratings Report covering the whole of 2020. And while the challenges of 2020 have changed certain elements of what we’re seeing, there are some key characteristics of firms’ output that we see year after year. A good example of this is a widespread issue with the prompting action element of our scoring matrix, which for many publishers is the score that brings down their overall rating.